Tag Archives for " Empathy "

50 A Broken Rose And A Serving Of Crow

eating crow

This post is a departure from my usual. Normally, I try to teach in my posts. Usually, it’s a business lesson. Today, I’d like to share a life lesson I was taught just hours ago.

I sincerely love people – although at times they are a major source of angst in my life.

But at the end of the day, if I’m paying attention, they always provide me with some sort of life lesson.

My career is fast moving, full of long hours, planes, airports, and hotels. My success in this career is absolutely and utterly dependent upon efficiency.
Continue reading

3 Engagement + Empathy + Credibility = Genuine Trust

In my last post, I railed on the Echo Chamber a bit for watering down the meaning of great words.

Truth be told, it’s not so much the overuse of the words that bothers me – it’s the lack of substance. Who am I kidding? Both of those things tick me off.

And then tonight, I met a young guy who proves that originality, intelligence, and even authenticity (yeah, I typed it) still exist. More about him in a bit.

To set the record straight, I love the word authenticity. I love what it is supposed to mean – which is something real, genuine, and not copied. What I hate is when it’s thrown around haphazardly because THAT dilutes the meaning of the word. So there you go.

 

My Special Skill

From all my years of experience in business – all my successes and failures – one thing I have become very good at is seeing the forest and the trees at the same time. To put it another way, I have a knack for seeing through the fog, the tangles, and all the details to see what is or is not genuine about people, organizations, and situations.
Continue reading

3 Looking To Pass Blame? Check The Mirror.

I had a business encounter recently that made an impression on me. It had to do with one party in a business relationship being upset by something that was said by the other party in the relationship.

When I spoke to the first party to listen to their story, guess who was to blame? I know you see where this is going. Then, when I spoke to the second party to hear them out, guess who was to blame?

Right. Each of them told the story as if they had done absolutely nothing wrong – and each presented themselves as a completely innocent victim of the other person’s behavior. To top it all off,  both seemed very honest and sincere about their version of the events.
Continue reading

5 The Amazing Power Of Empathy

In sales, business, and life in general – there are many skills, traits, and qualities that you should adopt and practice if you want to be a success. Things like persistence, patience, creativity, honesty, integrity, and a thousand more that we read about in all those business and personal development books.

While all of those traits are important, there is one key trait…wait, no – skill that is the building block of success in all types of relationships. The literal foundation of succeeding in just about anything you hope to master.
Continue reading