I had a business encounter recently that made an impression on me. It had to do with one party in a business relationship being upset by something that was said by the other party in the relationship.
When I spoke to the first party to listen to their story, guess who was to blame? I know you see where this is going. Then, when I spoke to the second party to hear them out, guess who was to blame?
Right. Each of them told the story as if they had done absolutely nothing wrong – and each presented themselves as a completely innocent victim of the other person’s behavior. To top it all off, both seemed very honest and sincere about their version of the events.