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Engagement + Empathy + Credibility = Genuine Trust

In my last post, I railed on the Echo Chamber a bit for watering down the meaning of great words.Truth be told, it’s not so much the overuse of the words that bothers me – it’s the lack of substance. Who am I kidding? Both of those things tick me off.And then tonight,...

Action, Like Scissors, Beats Paper

 When was the last time someone asked you what your GPA was? It’s probably been a while.  That doesn’t really even matter much anymore, does it?Likewise, unless you’re a lawyer, physician, or some other occupation that requires official certification...